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FAQ

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Payments

What payment methods do you accept?

Shipping and customs

When will my order be processed?

How long will it take to receive my order?

Track code

My tracking says “Tracking number not found"

Will I be charged with customs and taxes?

RETURNS

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?