Shipping & Returns

Shipping

MillPets ships all orders through USPS to anywhere in the United States and APO/FPO addresses.

We ship all orders same-day if they are placed before 11 AM Central Time (Noon EST) Monday-Friday. Orders are typically delivered within 3-5 business days. Transit times exclude Saturday and Sundays and Federal holidays.

You will receive a tracking number by email when your order ships. You may also check your order status through our website if you have created a customer account.

If you need to change your shipping address, please contact customer service at Support@Millpets.com to confirm if your order is still processing or has been shipped. If it has already shipped, we will be unable to redirect the order.

Returns

MillPets offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service, and we’ll make it right-simple as that. If your product needs to be returned, we’ll send you a return label. All refunds/exchanges are subject to review provided at the discretion of MillPets.

For questions or concerns about returns and refunds, email us at support@MillPets.com